At Ulysses Audiomix, we are committed to delivering your audio equipment safely and on time. Please review our shipping policy to understand how and when your order will reach you.
1. Order Processing Time
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Tracking Your Order
Once your order is shipped, you will receive a tracking ID and courier details via SMS/email. You can use this to track the progress of your delivery in real-time.
3. Failed Deliveries
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Our courier will attempt delivery up to 2 times.
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If undelivered due to an incorrect address or customer unavailability, the order will be returned to us.
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In such cases, re-shipping charges may apply.
4. Cash on Delivery (COD) Orders
All orders are shipped with Cash on Delivery as the payment method. Please have the exact amount ready at the time of delivery to ensure a smooth experience.
5. Damaged Packages
If your package appears tampered with or damaged upon delivery, please refuse delivery and notify us immediately at [email protected] with photos of the package.
Contact Us
If you have questions or need help tracking your order, reach out to: